F.A.Q.s

Shopping Information

What Shipping Methods Are Available?

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How Long Will It Take To Get My Package?

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Do You Ship Internationally?

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What Shipping Methods Are Available?

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Payment Information

What Payment Methods Are Accepted?

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Is Buying On-Line Safe?

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Orders and Returns

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Timber Mix Design will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 30days after the confirmation.

Please return your purchase to the following address:
Timber Mix Design
16, Jalan Apollo U5/187,
Bandar Pinggiran Subang, Seksyen U5,
40150 Shah Alam, Selangor, Malaysia

Please contact us at [email protected] or 603 7734 6906 if you have any questions or doubts.